Subscription and Billing

  • How can I modify my billing information?

    To modify your billing information: Go to this link: https://homedesigns.onfastspring.com/account Enter the email address you used when subscribing and click "Continue". Check your email for instructions on accessing your active subscriptions. Once logged in, navigate to the "Account Details and...
  • How do I cancel my free trial?

    To cancel your subscription, please send a request to our support team at billing@homedesigns.ai.
  • How do I cancel my subscription?

    To cancel your subscription, please send a request to our support team at billing@homedesigns.ai.
  • How do I claim my free trial?

    To claim your free trial, follow these steps: 1. Go to this link: https://homedesigns.ai/free-trial 2. Click on "Start Free Trial" from the horizontal menu at the top. 3. Under Free Trial Options, choose either the PRO or the Teams free trial by clicking on the "Start Free 7-Day Trial" button. 4....
  • How do I upgrade my subscription from Individual to Pro?

    At the moment, you can't upgrade your subscription from Individual to Pro on your own. Please contact us at help@homedesigns.ai, and we will assist you with the upgrade. Your card will only be charged the prorated amount, meaning you'll only pay the difference between the two subscription plans.
  • Where do I find my invoice?

    To find your invoice, please follow these steps: Go to this link: https://homedesigns.onfastspring.com/account. Enter the email address you used when subscribing and click "Continue". Check your email for instructions on accessing your active subscriptions. Once logged in, navigate to the "Order...