Errors and Issues
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AI doesn’t listen to my instructions.
If you're experiencing issues with the AI not following your instructions, there are several steps you can take to improve your results: Refer to the AI Prompt Book: Visit the "tutorials" section of our website, where you can find a PDF titled "AI Prompt Book." This guide offers helpful tips and... -
Some features are part of our premium upgrade: HomeDesigns AI Premium Upgrade. This upgrade provides access to our advanced features. However, please note that it requires an active subscription to function, which can be either a free trial or a monthly/yearly plan. If you are experiencing issues...
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The issue you might be experiencing with your transaction is likely related to our payment processor, FastSpring, and our third-party fraud prevention AI engine. These systems are designed to evaluate numerous signals before approving any transaction to ensure security and prevent fraud. Unfortun...
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To ensure a successful upload, please make sure that the picture is in either JPG or PNG format. These formats are widely supported and provide excellent image quality. If your picture is in a different format, you can easily convert it to JPG or PNG using various online tools or image editing so...
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I paid, but the update is not available.
We apologize for the inconvenience you've experienced. This issue may occur if you refreshed the page before you were redirected back to our original site after making the payment, causing the subscription to not apply correctly. Please email us at help@homedesigns.ai, and we will resolve this is... -
You might be experiencing a cache issue. To resolve this, try clearing the cache on your browser. If the problem persists, consider using a different browser or restarting your current one. If these steps do not work, please contact our support team for further assistance.
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We apologize for the inconvenience you've experienced. This issue may occur if you refreshed the page before you were redirected back to our original site after making the payment, causing the subscription to not apply correctly. Please email us at help@homedesigns.ai, and we will resolve this is...