To ensure a successful upload, please make sure that the picture is in either JPG or PNG format. These formats are widely supported and provide excellent image quality. If your picture is in a different format, you can easily convert it to JPG or PNG using various online tools or image editing software.
Additionally, ensure that your image meets our size requirements of 512px x 512px. If your image does not meet these dimensions, we recommend using an online tool to resize it. This will help ensure compatibility and prevent any issues during the upload process.
I can’t upload my picture.
Contact us
Need help finding what you’re looking for? You can open a support ticket here.